Privacy Policy

1. Introduction

FFOMU (“we,” “our,” or “the platform”) operates multiple services including content sharing, AI character interactions, and community features. This policy applies to all FFOMU services and explains our practices regarding the collection, use, and disclosure of your information.

2. Information We Collect

Personal Information

When you create an account or use our services, we collect:

• Account Information: Email address, username, display name, password (encrypted and hashed)
• Profile Information: Avatar, bio, preferences, and settings
• Contact Information: Name, address, telephone number (when provided)
• Verification Information: Age verification, identity verification (where required)

Usage Data

When you use our services, we automatically collect:

• Device Information: Browser type, operating system, device type, unique device identifiers
• Location Data: IP address and general geographic location
• Usage Patterns: Pages visited, time spent, interactions, browsing history
• AI Interactions: Conversation history with AI characters, character configurations you create
• Content Activity: Posts, comments, uploads, downloads, and engagement metrics

Content You Create

• User-generated content (posts, comments, artwork, videos)
• AI character descriptions and configurations
• Shared conversations and community interactions
• Messages and private communications

Financial Information

• Payment details for one-time purchases (processed through third-party payment processors)
• Transaction history and billing information
• Note: We do not store credit card information directly on our servers

3. How We Use Your Information

We use your data to:

• Provide Services: Enable core platform functionality, process transactions, deliver content
• Improve AI: Train and improve our AI models and algorithms
• Personalization: Customize your experience, provide recommendations
• Communication: Send updates, notifications, newsletters, and promotional materials
• Safety & Security: Detect and prevent abuse, fraud, and malicious activity
• Analytics: Understand usage patterns, improve our service quality
• Legal Compliance: Comply with applicable laws and regulations
• Customer Support: Respond to inquiries and resolve issues

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

• Essential Cookies: Necessary for site functionality
• Performance Cookies: Help us improve site performance
• Functionality Cookies: Remember your preferences
• Analytics Tools: Google Analytics (anonymized data)

5. Third-Party Services

We use third-party services that may collect data:

• Analytics: Google Analytics (anonymized)
• Infrastructure: Cloud service providers (AWS, Cloudflare)
• Payment Processing: PayPal, USDT payment providers
• Authentication: OAuth providers (Google, GitHub)
• CDN: Content delivery networks for performance
• Email Services: Transactional and marketing email providers

These services have their own privacy policies and we encourage you to review them.

6. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf
• Business Partners: For co-branded services or marketing campaigns
• Legal Obligations: When required by law or to protect rights and safety
• Business Transactions: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you authorize us to share information
• Public Information: Content you choose to make public

Note: We do not sell your personal information to third parties.

7. Data Security and Retention

Security Measures

We implement industry-standard security measures:

• Encryption in transit (TLS/SSL) and at rest
• Regular security audits and penetration testing
• Access controls and multi-factor authentication
• Secure data centers with physical security
• Employee training on data protection
• Incident response and breach notification procedures

Data Retention

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data may be anonymized after 12 months of inactivity
• Deleted Accounts: Most data deleted within 30 days, some retained for legal purposes
• Conversation History: Retained for AI improvement unless you delete it
• Backups: May persist in backups for up to 90 days
• Legal Requirements: Some data retained as required by law

8. Your Rights and Choices

Depending on your location, you may have the following rights:

To exercise these rights, contact us at: [email protected]

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards through:

• Standard contractual clauses
• Privacy Shield certification (where applicable)
• Adequacy decisions by regulatory authorities
• Compliance with GDPR, CCPA, and other privacy regulations

10. Children's Privacy

Our service is not intended for users under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it promptly.

For users aged 13-18, parental guidance is recommended, especially for mature content. We implement age verification for adult content.

11. Regional Privacy Rights

GDPR Rights (EU Users)

If you are in the European Union:

• Right to lodge a complaint with a supervisory authority
• Right to data portability in machine-readable format
• Right to object to automated decision-making
• Right to withdraw consent at any time

CCPA Rights (California Users)

California residents have specific rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell your personal information.

12. Data Breach Notification

In the event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours of discovery
• Notify relevant authorities as required by law
• Provide details on the nature of the breach
• Offer guidance on protective measures

13. Changes to This Privacy Policy

We may update this policy periodically. When we make material changes, we will:

• Notify users via email or platform notification
• Update the “Last Updated” date
• Provide 30 days notice before changes take effect
• Require acceptance of major changes for continued use

14. Contact Us

For privacy questions or to exercise your rights:

• Email: [email protected]
• Support: [email protected]
• Phone: +447458945334
• Mailing Address: 50 HART ROAD BYFLEET WEST BYFLEET ENGLAND KT14 7NH